Entries Categorized as 'Customer Service'

Shannon Hits Sales goal of $700,000.00

Posted by Erik on December 11, 2008

Top embroidery company is a single person name Shannon at Northwest Embroider

Embroidery is an Art not a science

Posted by Jim on August 16, 2008

“Embroidery is an art, not a science.”

Dialing for dollars in a bad economy

Posted by Jim on August 5, 2008

The more you tell, the more you sell

Chief Dan Packer

Posted by Jim on July 30, 2008

Chief Dan Packer was the fire chief for our neighboring fire department.  Chief Packer volunteered to leave Washington and go to California to help our neighbors with their terrible forest fires.
July 26 Chief Packer lost his life fighting those fires. Northwest Embroidery is donating caps to be sold as a fund raiser for Chief Packer’s family. These caps are [...]

Thank you cards

Posted by Jim on July 22, 2008

How often do you send out a thank you card to your customer

Minimum Embroidery Order Size

Posted by Jim on July 11, 2008

Don’s Group Attire minimum embroidery order size is one piece

My order was delivered late

Posted by Jim on July 10, 2008

My order is late

UPS Lie

Posted by Jim on July 10, 2008

Don’t lie to your customer, you’ll get caught

Embroidery order approvals

Posted by Jim on July 10, 2008

Order approval doesn’t mean the order is ready.

Hiring Embroidery Salespeople

Posted by Jim on July 9, 2008

good embroidery salespeople are expensive